Cabin Crew Qualification Courses
We provide an array of comprehensive qualification courses tailored to cater to the varied requirements of the aviation industry. Whether you aspire to become a trainer, join the cabin crew, or further develop your skills as a flight professional, our courses offer the necessary knowledge and expertise to propel you towards success in your career.
Crew Resource Management is an interactive training originally designed to increase safety and minimise aviation accidents caused by crew.
Nowadays we look at wider team effectiveness.
Crew Resource Management incorporates subjects such as: communication and behaviours, situation awareness, workload management, decision-making, resilience development, surprise and startle effect, cultural differences, case studies etc… specified to the cabin crew role.
CRM focuses on the non-technical (interpersonal skills) aspects and on integrating these into every day operation.
This training is compliant with EASA regulations.
*Also possible (and more effective) as a joint training: Flight Crew and Cabin Crew
The following modules will be covered:
Nowadays we look at wider team effectiveness.
Crew Resource Management incorporates subjects such as: communication and behaviours, situation awareness, workload management, decision-making, resilience development, surprise and startle effect, cultural differences, case studies etc… specified to the cabin crew role.
CRM focuses on the non-technical (interpersonal skills) aspects and on integrating these into every day operation.
This training is compliant with EASA regulations.
*Also possible (and more effective) as a joint training: Flight Crew and Cabin Crew
The following modules will be covered:
- Human factors in aviation
- General instructions on CRM principles and objectives
- Human performance and limitations
- Threat and error management
- Specifics related to aircraft types (narrow-/wide-bodied, single- /multi-deck), flight crew and cabin crew composition, and number of passengers
- Personality awareness, human error and reliability, attitudes and behaviors, self-assessment, and self-critique
- Stress and stress management
- Fatigue and vigilance
- Assertiveness, situation awareness, information acquisition, and processing
- Resilience development
- Surprise and startle effect
- Cultural differences.
Training adults requires specific competencies and special theoretical and practical preparation. Train the Trainer course is focused on future instructors who aim to become qualified and professional experts in adult training.
The training course is experience-based, with 60% of the training consisting of practical exercises and analysis of learners' performance.
The course covers the following areas:
The training course is experience-based, with 60% of the training consisting of practical exercises and analysis of learners' performance.
The course covers the following areas:
- Planning the training course.
- Methods, techniques, and tools for designing and delivering a training course effectively.
- Methods and techniques for overcoming barriers and evaluating performance.
This course aims to enhance the understanding, knowledge, and skills of cabin crew instructors about safety training requirements, enabling them to effectively instruct in Cabin Crew Safety & Emergency procedures. It can serve as an introductory course or a refresher.
Course Contents:
Course Contents:
- Introduction, aims and objectives
- Instructional techniques
- Facilitation
- PowerPoint use & techniques
- Use of training equipment & aids
- SEP Introduction
- General safety information
- The role of the Authority
- Rules & Regulations
- Safety equipment
- Decompression & Hypoxia
- Pilot incapacitation
- Emergency preparations
- Evacuation land & sea
- Chemistry of fire
- Classes of Fire
- Survival - Principles & priorities
- Student Presentations
- Presentation debrief
This course aims to familiarize cabin crew instructors with the specific aircraft type, its systems, safety and service equipment, their usage, and type-related standard operating procedures and standard emergency procedures.
Course Contents:
Course Contents:
- Introduction to aircraft type and systems
- Aircraft familiarization visit
- Doors, exits and slide training
- Passenger briefing and safety demonstration
- Emergencies, drills and evacuation procedures theory
- Emergencies, drills and evacuation procedures practice
- Irregular situations and procedures theory
- Irregular situations and procedures practice
- Crowd control
- Emergency and safety equipment training (ESET)
- Crew Resource Management training
- Fire fighting and smoke training
- Water Survival and Ditching training
CANDIDATES FOR CABIN CREW ARE REQUIRED TO:
- Be at least 18 years old;
- Have an education - Maturity certificate or a diploma;
- Speak English at level B2 or B1;
- Have swimming skills;
- For health reasons, meet the requirements of the medical commission;
- Have good communication skills, be able to work in a team;
- Be at least 1.60 m tall and weight must be proportional to height;
- Piercings and tattoos on exposed parts of the body are not encouraged, but some airlines allow them.